Terms of service

Terms of Service

Effective Date: [Insert Date]

Welcome to Astral Veil, home of the Nocturne perfume house. By visiting our website, purchasing our products, or interacting with our brand online, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Astral Veil. Throughout the site, the terms “we,” “us,” and “our” refer to Astral Veil. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced here.

If you do not agree to these terms, please do not use our website or purchase our products.

2. Products

Astral Veil offers fragrance products, including perfumes and related items. Product descriptions, scent notes, images, and packaging details are provided as accurately as possible. However, because fragrance is personal and can smell different based on body chemistry, environment, and individual perception, we cannot guarantee that every customer will experience a scent the same way.

Product colors, bottle designs, packaging, and appearance may vary slightly due to screen settings, lighting, supplier availability, or handmade/customized details.

3. Allergies and Skin Sensitivities

Our fragrance products may contain fragrance oils, perfumer’s alcohol, and other cosmetic/perfumery ingredients. Customers are responsible for reviewing product information before use.

We recommend performing a patch test before applying any fragrance to the skin. Discontinue use immediately if irritation, redness, itching, rash, headache, breathing discomfort, or any other adverse reaction occurs.

Do not use products on broken, irritated, or sensitive skin. Keep products away from eyes, mouth, and mucous membranes. For external use only.

Astral Veil is not responsible for allergic reactions, sensitivities, misuse, or adverse effects resulting from use of our products.

4. Orders and Payment

By placing an order, you agree that all information you provide is accurate, complete, and current. We reserve the right to cancel or refuse any order for any reason, including suspected fraud, incorrect pricing, inventory issues, or violation of these Terms.

Prices are listed in U.S. dollars unless otherwise stated. Prices and availability may change without notice.

5. Shipping

Shipping times are estimates and are not guaranteed. Once an order has been transferred to the shipping carrier, Astral Veil is not responsible for carrier delays, lost packages, stolen packages, or incorrect delivery due to an inaccurate shipping address provided by the customer.

Customers are responsible for entering the correct shipping information at checkout. If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

6. Returns, Exchanges, and Cancellations

Due to the personal nature of fragrance products, returns and exchanges may be limited. Please refer to our Return Policy for full details.

We reserve the right to refuse returns or exchanges on used, opened, damaged, altered, or final sale items.

Order cancellations may not be possible once an order has begun processing or has shipped.

7. Limited Releases and Inventory

Some Astral Veil products may be released in limited quantities. We do not guarantee restocks of any fragrance, bottle design, collection, or promotional item.

Limited releases are available while supplies last.

8. Intellectual Property

All brand names, product names, fragrance names, logos, images, designs, written content, collection concepts, and other materials associated with Astral Veil and Nocturne are the property of Astral Veil unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content, branding, product names, images, or designs without written permission.

9. User Comments, Reviews, and Social Media

Customers may choose to share reviews, photos, comments, or other content about Astral Veil products. By tagging, mentioning, or submitting content to Astral Veil, you grant us permission to share, repost, or display that content for promotional or marketing purposes, unless you request otherwise in writing.

We reserve the right to remove or not display any content that is offensive, abusive, false, misleading, or inappropriate.

10. Prohibited Uses

You agree not to use our website, products, or content for any unlawful purpose. You may not:

- Violate any laws or regulations;

- Infringe on our intellectual property rights;

- Attempt to interfere with the security or function of our website;

- Submit false, misleading, or fraudulent information;

- Harass, abuse, threaten, or harm others;

- Resell our products in a misleading or unauthorized way.

We reserve the right to refuse service to anyone who violates these Terms.

11. Disclaimer of Warranties

Our products and website are provided “as is” and “as available.” We do not guarantee that our website will always be secure, uninterrupted, error-free, or available at all times.

We make no guarantees that a fragrance will meet every customer’s personal preference, longevity expectation, projection expectation, or scent interpretation.

12. Limitation of Liability

To the fullest extent permitted by law, Astral Veil shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or misuse of our website, products, or services.

This includes, but is not limited to, allergic reactions, skin irritation, shipping delays, lost packages, dissatisfaction with scent preferences, or unauthorized use of our content.

13. Privacy

Your submission of personal information through our website is governed by our Privacy Policy. By using our website, you agree to the collection and use of information as described in that policy.

14. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted means you accept those changes.

15. Contact Information

Questions about these Terms of Service may be sent to:

Astral Veil

Email: [Insert Business Email]

Location: [Insert State/Country, if desired]